SMS Policy

Effective Date: 19th March 2025

Introduction

McGlynn Personnel respects your privacy and is committed to ensuring transparency about how we communicate with you via SMS (text messages). This SMS Policy explains how and why we send SMS messages, how your phone number is used, and your rights in relation to SMS communications, in accordance with UK data protection laws, including the UK GDPR and applicable electronic communications regulations.


Consent to Receive SMS Messages

By providing your mobile phone number to us, you consent to receive SMS messages from McGlynn Personnel where permitted by law. SMS communications may be sent where:

  • You have explicitly opted in to receive SMS messages

  • SMS communication is necessary to fulfil a contract or provide a service you have requested

  • We have a legitimate interest in contacting you regarding your enquiry, application, or ongoing engagement

Consent is not a condition of purchasing or using our services, and you may withdraw your consent at any time.


Types of SMS Messages We Send

We may send SMS messages for the following purposes:

  • Application or recruitment updates

  • Interview scheduling or reminders

  • Service-related notifications

  • Responses to enquiries you have made

  • Important operational or administrative messages

We do not send unsolicited promotional or marketing SMS messages without your explicit consent.


Data We Collect for SMS Communications

For SMS messaging, we may collect and process:

  • Your mobile phone number

  • Message delivery status (e.g., delivered or failed)

  • The content of messages exchanged where relevant for service or compliance purposes

This information is used solely to manage and improve our communications with you.


How We Use Your Phone Number

Your phone number is used only for legitimate business and service-related purposes, including:

  • Communicating important updates

  • Responding to your requests

  • Managing your relationship with us

We do not sell, rent, or share your phone number for third-party marketing purposes.


Opt-Out and Withdrawal of Consent

You can opt out of receiving SMS messages at any time by:

Once you opt out, you will no longer receive SMS messages, except where required for legal or operational reasons.


Legal Basis for SMS Processing

We process personal data for SMS communications under one or more of the following legal bases:

  • Consent – Where you have actively opted in

  • Contractual Necessity – Where messaging is required to deliver services you requested

  • Legitimate Interests – Where communication is necessary and does not override your rights


Data Security

We implement appropriate technical and organisational measures to protect your personal data used for SMS communications. Access to SMS-related data is restricted to authorised personnel only.


Data Retention

We retain SMS-related personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Messages and related data are securely deleted when no longer required.


Your Rights

You have the same data protection rights in relation to SMS communications as outlined in our Privacy Policy, including the right to access, correct, delete, or restrict the processing of your personal data.


Changes to This SMS Policy

We may update this SMS Policy from time to time to reflect changes in legislation or our practices. Any updates will be published with a revised effective date.


Contact Information

If you have any questions about this SMS Policy or wish to exercise your rights, please contact us:

McGlynn Personnel
167–169 Great Portland Street
5th Floor
London
W1W 5PF

hello@mcglynnpersonnel.com